1. Introduction
Welcome to GlowDen (“we”, “us”, “our”). By accessing or purchasing from our website glowden.fun, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
2. Business Information
GlowDen is operated by NorDesignLab. For inquiries, contact us at: nordesignlab@gmail.com
3. Products & Pricing
All products are listed in USD unless otherwise stated. Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Product images are for illustration purposes — minor variations in color or appearance may occur.
4. Orders & Payment
By placing an order, you confirm that you are at least 18 years old (or have parental consent) and that the information you provide is accurate. We accept major credit cards and other payment methods displayed at checkout. All payments are processed through secure, PCI-compliant payment processors. We reserve the right to refuse or cancel any order for any reason, including suspected fraud.
5. Shipping & Delivery
We offer free worldwide shipping to 200+ countries. Estimated delivery time is 7-25 business days depending on your location. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, postal services, or events outside our control. Import duties and taxes may apply in your country — these are the buyer’s responsibility.
6. Returns & Refunds
Please see our Refund Policy for full details. In summary: you may request a refund within 30 days of delivery if the item is defective, damaged, or significantly different from the description. Items must be unused and in original packaging for returns.
7. Intellectual Property
All content on this website — including text, images, logos, and design — is owned by GlowDen / NorDesignLab and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, GlowDen shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product in question.
9. Disclaimer
Products are provided “as is” without warranties of any kind, express or implied, except as required by applicable law. We do not guarantee that products will meet your specific expectations beyond what is described in the product listing.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Norway. Any disputes shall be resolved in Norwegian courts, unless mandatory consumer protection laws in your country provide otherwise.
11. Changes to These Terms
We may update these Terms at any time. Changes take effect when posted on this page. Your continued use of the website after changes constitutes acceptance of the updated Terms.
12. Contact
If you have questions about these Terms, contact us at:
Email: nordesignlab@gmail.com
Last updated: March 2026